What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I accept more than 10 payments?

    Asked by lifreshgear on November 01, 2016 at 12:37 PM

    I am hosting an event in 2 weeks which I need to be able to take payment for. I will not need the subscription after this month but I need the ability this month to accept more than 10 payments. Please advise me on how I can do that. Thanks.

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    JotForm Support

    Answered by Welvin on November 01, 2016 at 02:36 PM

    You seem to have upgraded your account. This is the only way you can accept more than 10 payment submissions in a month - to increase your submissions limits. If you don't want the subscription on the next month, you are free to cancel it. Here's how to cancel the subscription: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account