How can I accept more than 10 payments?

  • lifreshgear
    Asked on November 1, 2016 at 12:37 PM

    I am hosting an event in 2 weeks which I need to be able to take payment for. I will not need the subscription after this month but I need the ability this month to accept more than 10 payments. Please advise me on how I can do that. Thanks.

  • Welvin Support Team Lead
    Replied on November 1, 2016 at 2:36 PM

    You seem to have upgraded your account. This is the only way you can accept more than 10 payment submissions in a month - to increase your submissions limits. If you don't want the subscription on the next month, you are free to cancel it. Here's how to cancel the subscription: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account