My account is not availeble, and i cannot password reset

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    ROel
    Asked on May 08, 2012 at 02:22 AM

    Hello,

     

    I have a few months an account (free). But now i want to login and i cannot logon. I pressed 'password forgot' and i did not recieved any mail. I hope you can reset my account so i can login. I hope my forms are not deleted...

     

    Kind regards,

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    liyam
    Answered on May 08, 2012 at 04:22 AM

    Have you checked your spam folder if the email regarding your reset password has landed there?

    Thanks.

  • Profile Image
    Answered on May 09, 2012 at 02:12 AM

    yes i did.

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    liyam
    Answered on May 09, 2012 at 02:25 AM

    I found out that your email address was on the bounce list.  I have removed it and sent another password reset request to your email.  Can you please check your inbox again and see if you received it?

    Thanks.