- ROelAsked on May 08, 2012 at 02:22 AM
I have a few months an account (free). But now i want to login and i cannot logon. I pressed 'password forgot' and i did not recieved any mail. I hope you can reset my account so i can login. I hope my forms are not deleted...
- JotForm SupportliyamAnswered on May 08, 2012 at 04:22 AM
Have you checked your spam folder if the email regarding your reset password has landed there?
yes i did.
- JotForm SupportliyamAnswered on May 09, 2012 at 02:25 AM
I found out that your email address was on the bounce list. I have removed it and sent another password reset request to your email. Can you please check your inbox again and see if you received it?