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    Notification emails not processing as configured

    Asked by pandoramodeling on November 01, 2016 at 03:23 PM

    We have several application forms with notifications configured to come from the email address entered by the applicant on the form. Under Emails>Notifications>Reply-to Email, we entered the email field from the form. This has always worked correctly until today. Now, suddenly, all of the forms are coming from "support@pandoramodeling.com" - which is the address the notifications are being sent TO, but should not be the address they're being sent FROM. 

    Page URL:
    https://form.jotform.com/52608504856965

    Emails not processing configured reply-to all email
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    JotForm Support Manager

    Answered by Jeanette on November 01, 2016 at 08:48 PM

    We have notified our developers about this issue, please accept our apologies for the inconveniences caused by this issue.