my autoresponder went to junk folder and has scarry message from outlook

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    caramedicalsolutions
    Asked on November 01, 2016 at 03:27 PM

    I am using the Sender Email field for an auto-responder and it went to my outlook junk folder.  With this message, why, how can i fix it?

     

     

    This sender failed our fraud detection checks and may not be who they appear to be. Learn about spoofing

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    Jeanette
    Answered on November 01, 2016 at 08:45 PM

    We have changed settings in our email servers, that's the reason, simply mark the messages as not spam, that should help us to lift our reputation with outlook.

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    seth
    Answered on November 02, 2016 at 10:07 AM

    Hello,

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    Thank you very much.

    Regards.