Payment wizard is not loading and just says 'loading'

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    tntnutritioncoach
    Asked on November 01, 2016 at 04:26 PM

    Not sure why, it's worked fine before. I've tried on both chrome and safari, I've also cleared my cache/cookies. It just says "loading". If I close out and try again, sometimes the old payment set up/wizard appears vs the updated one. 

    Thanks!

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    Kiran
    Answered on November 01, 2016 at 11:02 PM

    I have checked the payment wizard using PayPal and see that wizard is loading fine at my end. 

    Are you still experiencing the issue? Could you try logging into a private/incognito window and see if that works for you? Let us know if you need any further assistance. We will be happy to assist. 

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    tntnutritioncoach
    Answered on November 02, 2016 at 08:47 AM

    It's working all of a sudden again, I didn't change anything from when I submitted ticket so who knows. Thank you!

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    Kiran
    Answered on November 02, 2016 at 12:39 PM

    Great! Glad to see that the issue is now resolved for you. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!