What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Help with login

    Asked by Polina  on November 01, 2016 at 04:27 PM

    Hi there,


    I had a paid account for a month and looking for that data that I collected. Can you please help me find it? I login but don't see anything. But it's in my gmail still, separate notes for each respondent. What I need is to see all in excel. Thanks a lot!


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    JotForm Support

    Answered by jonathan on November 01, 2016 at 10:56 PM

    Hi Polina,

    The account/username I found associated to the email address you used here is polina.solda

    I have also sent a password reset to the email. Please follow the instruction in the email if you need to reset your account login password.

    You can login at https://www.jotform.com/login

    Let us know if you need further assistance.