- camickelsAsked on November 01, 2016 at 05:46 PMPage URL:
- JotForm SupportliyamAnswered on November 02, 2016 at 01:09 AM
There were a series of email delivery failures as how I see on the logs in relation to your email address. However, I see the most recent email was sent to your email address successfully. Can you confirm that the problem you have is already fixed?
You can also check your email history by following the steps from this guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History
If you're still having issues receiving emails, please check also your spam folder for possibilities of the emails to have landed there.
- JotForm SupportsethAnswered on November 02, 2016 at 10:06 AM
We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.
Thank you very much.