What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    It will not let me reset my password. It is asking me to signup for a guest account. How can I change my password?

    Asked by Annette Moore  on November 01, 2016 at 05:48 PM
    Complete Signup for Your Guest Account
    Signup now to create a new account and keep your forms on your guest account
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    JotForm Support

    Answered by liyam on November 02, 2016 at 12:36 AM

    Hello Annette,

    It looks like your guest accounts were causing the trouble in proceeding with the password reset instructions. I had deleted both guest accounts and made the request for password reset. Please check your inbox or your spam folder for the instructions.

    If you have questions, please let us know.