It will not let me reset my password. It is asking me to signup for a guest account. How can I change my password?

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    Annette Moore 
    Asked on November 01, 2016 at 05:48 PM
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    liyam
    Answered on November 02, 2016 at 12:36 AM

    Hello Annette,

    It looks like your guest accounts were causing the trouble in proceeding with the password reset instructions. I had deleted both guest accounts and made the request for password reset. Please check your inbox or your spam folder for the instructions.

    If you have questions, please let us know.

    Thanks.