What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Alert: Emails are being sent individually even if the notifier has multiple recipients

    Asked by burnsPestSite on November 01, 2016 at 06:42 PM

    As of today, our notifications are sending emails individually to the recipients instead of including everyone in the group on the notification. Including everyone in the email allowed them to communicate amongst each other with what is happening with that for submission. Is there a way to make sure all recipients of the notification are sent the same email and all included instead of each receiving it individually?


    Thank You,

    Page URL:

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    JotForm Support

    Answered by Charlie on November 02, 2016 at 03:20 AM

    Apologies for the inconvenience. I was able to replicate the problem. I will forward it to our back-end team to have it checked and fixed. We will update you as soon as this is fixed.

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    JotForm Support

    Answered by EltonCris on November 02, 2016 at 04:42 AM

    This is now fixed. It should work like how it is setup by now.