What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Non-Profit discount has been approved. Can you refund the fee?Asked by tony pacheco on November 01, 2016 at 06:49 PM
Account under Bear Creek Church - Non-Profit,
We were recently approved for the non profit discount on Oct. 24. We had also upgraded to Silver Plan on Oct. 19.
Obvious question, and being that we are in the 30 day window... Can we get the Discount applied now? ... Refund the $319 yearly fee and Charge use the discounted amount. for the year..??
Bear Creek Church
non-profit after silver silver plan
I have checked and I have seen that we have received your approval for the non-profit discount. Your approval for the discount is confirmed on 24 October 2016. So that, I have refunded $159 to you.
Please inform us if there is more we can assist you with.