What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Only show Error message in the forms

    Asked by santomas on May 08, 2012 at 06:57 AM

    Hi there, 

    For most of the forms created, an error message, " v8_build_source.js:38: Error loading file load( configFile + '.js'); ^ ", showed up. 

    Only one form with the URL " http://jotform.me/form/21268729391461" come with normal created content. Can you please investigate and fix it as soon as possible. Attached please find the screen cap for the error message. Thanks. 

    My id is Santomas

    Page URL:

  • Profile Image

    Answered by gori-mathew on May 08, 2012 at 07:27 AM

    Hi Santomas,

    We apologise for the inconveniences this issue has caused you. I was too able to reproduce the same issue here.

    I will forward this problem to our developers to check and will revert incase of any developments.


  • Profile Image
    Chief Technology Officer

    Answered by eee on May 08, 2012 at 10:43 AM


    Problem is fixed,

    Kindest Regards,