How turn off sandbox mode and allow my new form to be Live...

  • Riverbeds
    Asked on November 1, 2016 at 7:41 PM

    I created a new form in Jotform.

    In the course of doing that, I saw a toggle switch to turn sandbox on or off (I'm thinking it was in the 'setting up the Square as the payment means.)    

    Now I need to turn sandbox off and make the form public, and I can't remember where I saw that setting...or perhaps I should say I can't get back to it!

     

    I found this screen in JotForms reference material...note the Sandbox Mode is Disabled in this example...but I cannot get to that screen now!!  I get almost nothing when I click now on Show properies of the payment fields area.

    What do I do.  Help.  Got to have this active tomorrow!!

    Connie

    How turn off sandbox mode and allow my new form to be Live Screenshot 20

  • omerorkun JotForm Data Scientist
    Replied on November 2, 2016 at 3:52 AM

    Hi Connie,

    Here is how to disable sandbox mode on your payment integration:

    1. When you choose your payment integration on your form builder four options appear and among them you should click "Wizard":

    How turn off sandbox mode and allow my new form to be Live Screenshot 40

    2. On the opened side window please click "Additional Gateway Settings":

    How turn off sandbox mode and allow my new form to be Live Screenshot 51

    3. A list collapses down when you open it and you can see the sandbox mode option there:

    How turn off sandbox mode and allow my new form to be Live Screenshot 62

    When you disable it your form will be ready to go live. 

    Please contact us again if you need any further assistance.