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    Privacy Settings: "Do not allow my forms to be cloned by other users." option is not updating properly

    Asked by raypryor3 on November 01, 2016 at 08:20 PM

     When go to: https://www.jotform.com/myaccount/settings

    I uncheck the box in Settings > Privacy > "Do not allow my forms to be cloned by other users", it says that the setting is updated, but when I reload the page it goes back to being checked.

    Any ideas?

    Thanks in advance,

    - Ray

     

    settings won't privacy settings My Forms JotForm Updated
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    JotForm Support

    Answered by Chriistian on November 02, 2016 at 04:30 AM

    I checked this on my end and I was able to replicate the issue. When I try to change the Privacy Setting of my account (checked "Do not allow my forms to be cloned by other users." option) it says Changed Successfully.

    But when I reload the page, the changes I made for the option is not reflected (the "Do not allow my forms to be cloned by other users." option is still unchecked).

    It seems that changes on the "Do not allow my forms to be cloned by other users." option is not properly updated. I will escalate the issue on our development team for further investigation regarding this. We will get back to you once the issue has been fixed.

     

    Regards.

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    JotForm Support

    Answered by paulsimpson on November 04, 2016 at 01:53 PM

    Hi

    This problem has now been fixed. Thank you for your patience and apologies for any inconvenience caused.

    Regards

    Paul

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    Answered by Ray on November 04, 2016 at 09:32 PM

    Great, thanks so much