Privacy Settings: "Do not allow my forms to be cloned by other users." option is not updating properly

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    raypryor3
    Asked on November 01, 2016 at 08:20 PM

     When go to: https://www.jotform.com/myaccount/settings

    I uncheck the box in Settings > Privacy > "Do not allow my forms to be cloned by other users", it says that the setting is updated, but when I reload the page it goes back to being checked.

    Any ideas?

    Thanks in advance,

    - Ray

     

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    Chriistian
    Answered on November 02, 2016 at 04:30 AM

    I checked this on my end and I was able to replicate the issue. When I try to change the Privacy Setting of my account (checked "Do not allow my forms to be cloned by other users." option) it says Changed Successfully.

    But when I reload the page, the changes I made for the option is not reflected (the "Do not allow my forms to be cloned by other users." option is still unchecked).

    It seems that changes on the "Do not allow my forms to be cloned by other users." option is not properly updated. I will escalate the issue on our development team for further investigation regarding this. We will get back to you once the issue has been fixed.

     

    Regards.

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    paulsimpson
    Answered on November 04, 2016 at 01:53 PM

    Hi

    This problem has now been fixed. Thank you for your patience and apologies for any inconvenience caused.

    Regards

    Paul

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    Ray
    Answered on November 04, 2016 at 09:32 PM

    Great, thanks so much