What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why did my form disable itself?

    Asked by MarketingFlair on November 01, 2016 at 09:17 PM

    I had a form that was done with the exception of adding some images to it. Yesterday instead of saving it flashed that it was disabled. But it still showed the complete form so I saved it again. Today only the submit button and the name of the form was there. It there a limit to the number of fields that you can have on a form? Is that what caused it to disable? If so why not just block from having any more additional fields added? That took me a lot of time to put together. I was going to use it today after adding the images and it wasn't even present other than the name.

     

    I even tried to disable and reenable. But nothing happened it just said it was enabled again even though nothing was there now. 

    Please copy paste the following screencast video into your browser for a complete explaination.

    http://screencast.com/t/a4ThDUxSG

    Page URL:
    https://www.jotform.com//?formID=63035944778164

    video name additional fields saved
  • Profile Image
    JotForm Support

    Answered by liyam on November 02, 2016 at 03:36 AM

    Hello,

    I checked your account and found that it was automatically suspended by the system. The reason for this being is that you have a form which has a title Directory/Social Media login and Passwords. This prompted the system that you are going to use it for phishing, and in which is a violation on our terms of use.

    I have reactivated your account for now but please remove the said form title and I suggest to not ask for any passwords on any of your forms, as this will prompt again the system's filter to disable again your account.

    If you have questions, please let us know.

    Thanks.