What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Downgrade to Free account

    Asked by CTCKA on May 08, 2012 at 07:41 AM


    I currently have the $9.95/mo plan and need to downgrade to the free plan for now, until I have the next batch of submissions.

    I can see how to upgrade, but can't seem to downgrade.



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    Answered by gori-mathew on May 08, 2012 at 07:47 AM

    Hi James,

    Your account has been downgraded. You will not be charged any more. Your premium subscription expires on 12/5/2012.

    Hope you will upgrade soon.