Multiple email recipients separated by comma are now sent individually

  • nancymaddaloni
    Asked on November 2, 2016 at 12:21 AM

    2. There are multiple recipients on the email notifications, but when the email comes through it only shows one person. Each person gets their own email and can't see the other people cc'd on there. 

    Happening on these forms:

    https://www.jotform.com//?formID=60205626600141

    https://www.jotform.com//?formID=60884179317970

  • Elton Support Team Lead
    Replied on November 2, 2016 at 4:21 AM

    As we have replied on your other thread, we are aware of this problem and our developers are now working to get this resolved soon.

    In the meantime, you might want to consider using SMTP to send emails. This should work normally when SMTP is used.

    Thanks! 

  • Elton Support Team Lead
    Replied on November 2, 2016 at 4:37 AM

    This is now fixed. Kindly check and let us know. Thanks!

  • nancymaddaloni
    Replied on November 2, 2016 at 9:39 AM

    Great, thank you!