What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Multiple email recipients separated by comma are now sent individually

    Asked by nancymaddaloni on November 02, 2016 at 12:21 AM

    2. There are multiple recipients on the email notifications, but when the email comes through it only shows one person. Each person gets their own email and can't see the other people cc'd on there. 

    Happening on these forms:

    https://www.jotform.com//?formID=60205626600141

    https://www.jotform.com//?formID=60884179317970

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    JotForm Support

    Answered by EltonCris on November 02, 2016 at 04:21 AM

    As we have replied on your other thread, we are aware of this problem and our developers are now working to get this resolved soon.

    In the meantime, you might want to consider using SMTP to send emails. This should work normally when SMTP is used.

    Thanks! 

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    JotForm Support

    Answered by EltonCris on November 02, 2016 at 04:37 AM

    This is now fixed. Kindly check and let us know. Thanks!

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    Answered by nancymaddaloni on November 02, 2016 at 09:39 AM

    Great, thank you!