What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    HELP! I can't get a simple form to work

    Asked by dcleary24 on May 08, 2012 at 08:33 AM

    I have created a screencast to show you exactly the steps I am taking. It explains everything via the link below.


    Please view and let me know what I am doing wrong.

    Thank you for any help you can provide. 

    Page URL:

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    JotForm Support

    Answered by idarktech on May 08, 2012 at 09:15 AM

    Hi there,

    I just watched your video. It's very clear. Thanks for providing this, greatly appreciate it! :)

    With regards to your concern, I am pretty sure there's a code conflict between your existing site scripts and the jotform script, and this is most probably the reason why the form on your site doesn't behave well. What I can suggest for you is to re-embed your form using iframe code. Since form is called in iframe, it wont conflict anything on your page.

    Try it and let us know if this doesn't work for you. Thanks and have a great day!

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    Answered by dcleary24 on May 08, 2012 at 09:31 AM
    Ok, will try that. Thank you for the quick response!
    David Cleary
    Chief Video Benefits Guy
    Phone: 781-797-0824
    Email: dcleary@videobenefitsguy.com
    Web: www.videobenefitsguy.com
    Sent from my Verizon wireless device
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