Bandwidth Limit Exceeded

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    i969e7
    Asked on November 02, 2016 at 08:13 AM

    When we try and open a document up that a customer sent us in our Resume Questionnaire Form, we receive this error message "

    Bandwidth Limit Exceeded

    This link has generated too much traffic and have automatically been disabled." 

    "https://www.jotform.com/uploads/i969e7/62214420147949/353849447411996478/Job%20Description.docx

    We have never opened this document up before.

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    i969e7
    Answered on November 02, 2016 at 10:50 AM
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    EltonCris
    Answered on November 02, 2016 at 01:29 PM

    Our apologies. The file should now work once again.

    The error was due to the bandwidth limit imposed recently specifically on uploaded files with high bandwidth usage but it was reverted back. Should be fine by now.

    Thanks!