What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to receive notifications

    Asked by pawsrescue1 on November 02, 2016 at 08:56 AM

    Hi! I am not getting my emails and it says my email is not on bounce list

    Emails Getting not getting bounce list bounce not on bounce list
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    JotForm Support

    Answered by John_Benson on November 02, 2016 at 12:53 PM

    Hello,

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    Thank you very much.

    Regards.