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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email notification not working

    Asked by quogglot on November 02, 2016 at 09:08 AM

    Hello,

    I have set up a form for an important upcoming conference which was working until a few days ago. The last submissions have never reached the email address I have inserted (subscriber nor admin email).

     

    Can you please help me with this issue?

     

    Thank you!

     

    Best,

     

    Guido

    Page URL:
    http://camnes.org/cpavo-strategy-setting-conference-of-the-italian-arc<br/>haeologists-of-the-near-east-iraq-and-siria-archaeological-heritage-be<br/>tween-ris

    email a Submissions hello thank
  • Profile Image
    JotForm Support

    Answered by John_Benson on November 02, 2016 at 01:05 PM

    Hello,

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    Thank you very much.

    Regards.