Image inserted into PDF doesn't show in output

  • emucoe
    Asked on November 2, 2016 at 9:50 AM

    Hello,

    I have customized the PDF output for submissions, including the addition of an image.

     

    In the design view, below, the included image appears. In the created PDF file however, the image is not included, just a square placeholder is indicated, as shown further below.

     

    Image inserted into PDF doesnt show in output Image 1 Screenshot 30

     

    Image inserted into PDF doesnt show in output Image 2 Screenshot 41

  • Kiran Support Team Lead
    Replied on November 2, 2016 at 1:19 PM

    We had a temporary issue with the upload file links which may be causing this issue. The issue is now fixed by our backend team and should be working fine. Could you check once again and let us know if the issue still persists? We will be happy to take a look again for you.

    Thank you! 

  • emucoe
    Replied on November 2, 2016 at 1:53 PM

    It seems to be working now, thanks.