What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Logo is not uploading right

    Asked by chaygirl79 on November 02, 2016 at 10:01 AM

    Hello, I have few forms what I have been using for a little over a month now. I had it set up that my logo is showing on  top of my page. Today I saw that there is just an ? when I open my form instead of my logo. i tried to upload the logo again, restart my mac book, nothing worked. I am not sure what happened 

     

    Thank you

     

     

    Screenshot
    right hello top open thank
  • Profile Image
    JotForm Support

    Answered by david on November 02, 2016 at 12:38 PM

    Images and file uploads should now be working once again.  Let us know if they are still not working and we will be happy to have a closer look.