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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I am unable to download any of the documents that were submitted

    Asked by atomicpicnic on November 02, 2016 at 10:18 AM

    It looks like caching issues and then shows that the links generated too much bandwidth and has been disabled. I am unable to access any of my files and I have a strict deadline today to download all of these.

     

    Daniel

    dkuehm@atomicpicnic.com

    Screenshot
    unable to download documents unable to caching deadline strict all
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    JotForm Support

    Answered by EltonCris on November 02, 2016 at 01:24 PM

    Our apologies. The file should now work once again.

    The error was due to the bandwidth limit imposed recently specifically on uploaded files with high bandwidth usage but it was reverted back. Should be fine by now.