I am unable to download any of the documents that were submitted

  • atomicpicnic
    Asked on November 2, 2016 at 10:18 AM

    It looks like caching issues and then shows that the links generated too much bandwidth and has been disabled. I am unable to access any of my files and I have a strict deadline today to download all of these.

     

    Daniel

    dkuehm@atomicpicnic.com

    Jotform Thread 979201 Screenshot
  • Elton Support Team Lead
    Replied on November 2, 2016 at 1:24 PM

    Our apologies. The file should now work once again.

    The error was due to the bandwidth limit imposed recently specifically on uploaded files with high bandwidth usage but it was reverted back. Should be fine by now.