What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Image Upload Bug

    Asked by ryantcarter on November 02, 2016 at 10:23 AM

    Hi, I'm trying to test image uploads.

     

    I've uploaded two forms from iPhone and iPad and the image is a broken link. I've also tried on Desktop and have the same issue.

     

    Is this a bug?

    Page URL:
    http://bit.ly/2edIzqS

    Screenshot
    uploads ipad two forms same
  • Profile Image
    JotForm Developer

    Answered by evren on November 02, 2016 at 11:03 AM

    Hi,

    I've checked your submissions seems that there is no problem. Can you open the image with the new tab?

    Please feel free to contact us if you have any questions.

  • Profile Image

    Answered by ryantcarter on November 02, 2016 at 11:21 AM

    I can't - I get a redirect error. Have tried on Chrome and FF for Windows.

     

    https://www.jotform.com/uploads/ryantcarter/63063710439352/353905550188995759/v2-cute-cat-picture.jpg

  • Profile Image
    JotForm Support

    Answered by david on November 02, 2016 at 12:37 PM

    Images and file uploads should now be working once again.  Let us know if they are still not working and we will be happy to have a closer look.