Bandwidth Limit Exceeded

  • Profile Image
    i969e7
    Asked on November 02, 2016 at 10:52 AM

    When a customer uploads a document on any and ALL of our JotForms, when we go click on the link to view the document link, we receive this error message "

    Bandwidth Limit Exceeded

    This link has generated too much traffic and have automatically been disabled." 

    "https://www.jotform.com/uploads/i969e7/62214420147949/353849447411996478/Job%20Description.docx

    We have never opened this document up before.

    We need this fixed TODAY as it is holding up our employees.

    Page URL:
    www.topresumepros.com 

  • Profile Image
    EltonCris
    Answered on November 02, 2016 at 01:47 PM

    Our apologies. The file should now work once again.

    The error was due to the bandwidth limit which has resumed its operation and now affecting uploaded files with high bandwidth usage but it was reverted back to prevent further issues. Should be fine by now.

    Thanks!