Why aren't intended recipients receiving the notification of a submission?

  • bloomis
    Asked on November 2, 2016 at 11:04 AM

    I have all the emails as recipients but select individuals aren't getting them. 

    Page URL: https://form.jotform.com/50055649850155
  • David JotForm Support Manager
    Replied on November 2, 2016 at 2:24 PM

    We had a problem with notifications ending up in spam folders. Please go to your spam folders if you find any emails coming from Jotform, please mark them as NOT SPAM:

    Why arent intended recipients receiving the notification of a submission? Image 1 Screenshot 20

    Let us know if you need more help.