Why aren't intended recipients receiving the notification of a submission?

  • Profile Image
    bloomis
    Asked on November 02, 2016 at 11:04 AM

    I have all the emails as recipients but select individuals aren't getting them. 

  • Profile Image
    BDAVID
    Answered on November 02, 2016 at 02:24 PM

    We had a problem with notifications ending up in spam folders. Please go to your spam folders if you find any emails coming from Jotform, please mark them as NOT SPAM:

    Let us know if you need more help.