Why am I no longer being notified of new form submissions?

  • Profile Image
    Asked on November 02, 2016 at 11:33 AM

    My form has had three submissions lately and I have not been notified. How can I fix this?

  • Profile Image
    Answered on November 02, 2016 at 02:54 PM

    I have checked the email history for your email address and I can see all emails are being sent so far, you can also check it by following the guide below: 


    Could you please also check your spam folder? 

    If you find them there, please mark the emails as not spam, additionally you could also check this guide in order to get some info about why emails may not be sending: Why-I-am-not-Receiving-Email-Notifications

    If the issue still persists, please try setting up your custom sender email using SMTP, this way you will be able to have more control on how the emails are sent, here's the guide: 


    Hope this helps.