Why some fields are missing on my PDF report of submission?

  • laciezahradnik
    Asked on November 2, 2016 at 11:37 AM

    Hi 

     

    I added a middle name option to my form but it does not show up on my PDF submission even though I edited the submission.  

     

     

  • Kevin Support Team Lead
    Replied on November 2, 2016 at 3:01 PM

    I have checked your form and report, I can see what you're referring to; however, upon checking the PDF customization page for your form I can see that the fields is not currently included: 

    Why some fields are missing on my PDF report of submission?  Image 1 Screenshot 40

    What I would suggest you is to go to the customization page and click on the reset button so all the fields in your form are included in the report:

    Why some fields are missing on my PDF report of submission?  Image 2 Screenshot 51

    Why some fields are missing on my PDF report of submission?  Image 3 Screenshot 62

    Hope this helps.