What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to use Active Campaign tracking with JotForm forms

    Asked by sroda on November 02, 2016 at 12:04 PM

    Hello,

    I need to setup a site tracking code in the footer module as described here:

    https://help.activecampaign.com/hc/en-us/articles/221493708-How-to-set-up-Site-Tracking

    How to do that?

     

    Thanks!

    Page URL:
    moduli.plexa.com/sroda/plexa-webinar

    tracking site
  • Profile Image
    JotForm Support

    Answered by Boris on November 02, 2016 at 03:44 PM

    You can set up an integration between a JotForm form and Active Campaign through a third-party intermediate service, such as Zapier:

    https://www.jotform.com/blog/164-Automating-Your-Forms-with-Zapier

    This may be the Zap you are looking for:

    https://zapier.com/zapbook/jotform/activecampaign/

  • Profile Image

    Answered by sroda on November 03, 2016 at 06:44 AM
    I'm still using Zapier for data integration, but I cannot use it in that
    case.
    I must track if a contact opens the form, so I have to install a tracking
    script (cookie) on the form webpage or in the thank you page in order to do
    that. The problem is that I cannot find any custom component (like free
    HTML code or similar) in order to do that in the form builder.
    I saw the component FREE TEXT (HTML) that was under the POWER TOOLS could
    fit, but it seems it's gone...
    Any suggestion?
    2016-11-02 20:44 GMT+01:00 JotForm :
    ...
  • Profile Image
    JotForm Support

    Answered by Helen on November 03, 2016 at 09:55 AM

    Thanks for additional information.

    I may not understand your question correctly but I will try to help you for this issue as I understood. 

    I read carefully the user guide at the link you provided. There is statement as following,  I deduced from this sentence that you must download the tracking code and inject it to your website. I think you do not need to inject this tracking code to your form. 

    Installing the Site Tracking code:

    For Site Tracking to work, you need to add tracking code into each page of your website.

    On the other, if you must inject this racking code to your form, I can suggest to embed your form to your website with its source code and add the tracking code inside source code of the form. However, I am not sure this will be a good solution.

    Please note that, after that if you make any changes on your form, it does not reflect to your website. You must embed the source to your website again.

    If I did not understand your question, please provide us more details about your question.