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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The email that I get is different from others on my team

    Asked by whschool on November 02, 2016 at 12:08 PM

    I get a nice email with a pdf attachment. Other people on my team only get the email embedded into the email body. How can I make sure everyone gets the same email. Thanks

    different email others pdf attachment thanks same
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    JotForm Support

    Answered by Kiran on November 02, 2016 at 04:02 PM

    I am not sure if I understand your query correctly. Do you mean to say that the PDF is not attached to the other emails? If so, you may enable it from the Advanced settings of the email setup wizard.

    If you want the same email to be sent to multiple recipients, you can add multiple email addresses (10 email addresses per notification) in the notification.

    https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    Hope this information helps! Let us know if you are referring something different. We will be happy to assist.