The email that I get is different from others on my team

  • whschool
    Asked on November 2, 2016 at 12:08 PM

    I get a nice email with a pdf attachment. Other people on my team only get the email embedded into the email body. How can I make sure everyone gets the same email. Thanks

  • Kiran Support Team Lead
    Replied on November 2, 2016 at 4:02 PM

    I am not sure if I understand your query correctly. Do you mean to say that the PDF is not attached to the other emails? If so, you may enable it from the Advanced settings of the email setup wizard.

    The email that I get is different from others on my team Image 1 Screenshot 20

    If you want the same email to be sent to multiple recipients, you can add multiple email addresses (10 email addresses per notification) in the notification.

    https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    Hope this information helps! Let us know if you are referring something different. We will be happy to assist.