JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Smooth Signature is not showing on PDFAsked by email@example.com on November 02, 2016 at 12:26 PM
The smooth signature is not showing up on the pdf forms. It just shows a little box. It is happening with all of our forms using the smooth signature. Can you help me correct this?
The PDF is attached.
Our apologies. We've fixed this already. You have to re-download the PDF to show the signatures. If it's attached in the email, you have to go to the form submissions page to get it there: https://www.jotform.com/help/269-How-to-view-Submissions.