- firstname.lastname@example.orgAsked on November 02, 2016 at 12:26 PM
The smooth signature is not showing up on the pdf forms. It just shows a little box. It is happening with all of our forms using the smooth signature. Can you help me correct this?
The PDF is attached.Page URL:
- JotForm SupportWelvinAnswered on November 02, 2016 at 04:48 PM
Our apologies. We've fixed this already. You have to re-download the PDF to show the signatures. If it's attached in the email, you have to go to the form submissions page to get it there: https://www.jotform.com/help/269-How-to-view-Submissions.