- ddubois4060Asked on November 02, 2016 at 12:43 PM
On some of the uploads from our clients, we have received 1kb files instead of the file size the client was uploading. This is random but we have had quite a few instances of this happening over the last couple of weeks. Can someone help with this issue please
- JotForm SupportWelvinAnswered on November 02, 2016 at 05:32 PM
- ddubois4060Answered on November 03, 2016 at 01:34 PM
I have to admit, I am at a loss. You pointed me to where to get the iFrame code, however, I am not sure where to paste it. I am not a programmer, so I am afraid of making a mistake. Please assist me on where this iFrame code needs to be pasted to help eliminate my errors.
- JotForm SupportNik_CAnswered on November 03, 2016 at 03:10 PM
You should copy your iFrame code and paste anywhere between body tags:
And you can't make any mistake, it only matters where you paste(between the body tags) because of position on your web page.
It is good practice to copy your iFrame code only between the iframe tags:
If you have any further questions please let us know, we'll be glad to help.