user access

  • tarasochor
    Asked on November 2, 2016 at 12:52 PM

    Hello,

    Mary  Blummenschein is one of my administrators and she informed me she can no longer access our forms.  Can you please give her that access?

     

    Let me know if you need any other information.

     

    -Tara Sochor

     

  • David JotForm Support Manager
    Replied on November 2, 2016 at 5:52 PM

    What is her email address? If you need to grant access to your forms, please check this guide: https://www.jotform.com/help/232-How-to-share-forms-with-a-sub-account-user

    user access  Image 1 Screenshot 20

    Let us know if you need more help, we will be glad to assist you.

  • tarasochor
    Replied on November 3, 2016 at 10:18 AM

    Mary Blummenschein <maryblummenschein@howardhanna.com>

     

     

  • David JotForm Support Manager
    Replied on November 3, 2016 at 12:15 PM

    You have not shared your forms with this user yet, please follow this guide to share forms with: https://www.jotform.com/help/232-How-to-share-forms-with-a-sub-account-user 

    user access  Image 1 Screenshot 20

    Let us know if you need more help.