Duplicate submissions of same form

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    Javak9s
    Asked on November 02, 2016 at 01:22 PM

    Received 27 submissions from the same person with the same information.  I need to have 26 of these submissions deleted from my account so I won't go over the limit.

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    John_Benson
    Answered on November 02, 2016 at 06:54 PM

    Hello,

    I have cleared your monthly submissions counter, I reset it back to 0. However, you still need to delete the data in the submissions page. 

    Also, please add a Captcha to your form to prevent this kind of issues. Here's the guide: https://www.jotform.com/help/205-How-to-Add-a-CAPTCHA-field

    Hope that helps. Please contact us again, if you need help.

    Thank you.

  • Profile Image
    Javak9s
    Answered on November 02, 2016 at 07:44 PM
    Thank you all done.
    ...