não chega nenhum contato pelo meu email!

  • Profile Image
    Asked on November 02, 2016 at 02:04 PM

    Olá, gostaria que vcs tirassem meu email da lista de rejeição, pois ja me cadastrei em uma plataforma diferente!

    contato@raissaolianiortiz.adv.br , obrigado.

  • Profile Image
    Answered on November 02, 2016 at 08:04 PM

    I have checked the email address you have provided and as per the email history I can see all the emails are being sent without any problem. 

    You can also check the history on your end by following this guide: How-to-View-All-Your-Form-Email-History

    Please check your spam folder since emails may be there and if you find them mark them as not spam, this should help you to receive them in your inbox and get notified about it. 

    Also, take a look on this guide that will help you to know why you may not receive emails: Why-I-am-not-Receiving-Email-Notifications

    I would also suggest you to set up a custom sender email address by using the SMTP method, this way you will have more control over the sender email info, here's the guide: How-to-Setup-SMTP-for-a-Form