- gallusdetoxAsked on November 02, 2016 at 02:34 PM
The email addresses listed on the insurance verification page are not receiving the notification.
- JotForm SupportNik_CAnswered on November 02, 2016 at 08:51 PM
I did some checkings on your form and I did a test submissions. Could you please confirm if you received my email to any of these emails:
Also, please check Junk/Spam folder if submissions maybe went there.
We'll wait for your response.
- gallusdetoxAnswered on November 03, 2016 at 05:44 PMThese went through.
But the rest are going directly to the junk folder.
Previously they went directly to the inbox
- JotForm SupportdavidAnswered on November 03, 2016 at 06:53 PM
We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. If JotForm emails are there, could you please select all of them and mark them as not spam.
- gallusdetoxAnswered on November 03, 2016 at 07:44 PMis it going to keep happening after they are marked as not spam?
- JotForm SupportJim_RAnswered on November 03, 2016 at 11:30 PM