What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I guess you've changed your parameters on number of forms one can have with each level, including the free level?Asked by Bobjap on November 02, 2016 at 03:55 PM
I have been using your system for a while now, but noticed that even though I had more than 5 forms set up for things in the past, that now one can only have 5 on your free program? Please advise.
Please allow me to inform you that the 5 form limit that we recently implemented applies to Starter (Free) and Guest accounts. This means Free accounts can create up to 5 forms on their account. However, we will still grandfather previous forms from current Free accounts, so you will still have access to all the forms on your account. You can keep receiving submissions and edit the 70+ forms on your account.
You only need to upgrade to a higher plan if you want to create more forms, clone, or restore deleted forms. For more information about this, please check our article here: Upcoming Changes to JotForm Starter & Guest Plan Users: September 19, 2016.
Please let us know if you need further assistance.