Can i set up customized confirmation emails based on how someone answered a question?

  • dbqfoundation
    Asked on November 2, 2016 at 4:00 PM

    I am using a form that asked individuals if they would like to participate in an event or volunteer. I'm wondering if there is a way to set it up so that if they check they want to volunteer they will get a different confirmation email than if they checked they wanted to participate. Thank you!

  • David JotForm Support Manager
    Replied on November 2, 2016 at 11:53 PM

    This is possible, you can create multiple notifications, and setup conditions to send each of the depending on the users selection: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer 

    Let us know if you need more help, we will be glad to assist you.