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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to add a new e-mail to the notification

    Asked by staciedowthwaite on November 02, 2016 at 05:13 PM

    I can not figure out how to add klinga@mi.edu to our event form so that when a Jot Form is submitted she also receives and email?


    Please advise.


    Stacie Dowthwaite


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    JotForm Support

    Answered by Rose on November 03, 2016 at 02:32 AM

    Thank you for contacting us. 

    When I checked the mentioned form, It is a shared one. I mean, you are not the owner that form but another user shares with you this form and you are able to not only see submissions but also edit form. That's why, you can also add this e-mail to the notification setting by yourself. 

    Please kindly follow the below steps to add a new recipient to your notification alert. 

    1. Go to "My Forms" page and click " Shared with you " to reach your form. Then Click to Edit.

    2. Click "Emails" icon. 

    3.You can create a new notification or add this e-mail to any of the already existing notification alerts. Please note that you can add up to 10 recipient e-mails to your notifications setting. 

    Please have a look at following guide for more assistance. 


    If you need any further assistance by our side, please let us know.