What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Integration to Salesforce shows an error.

    Asked by snehamurali on November 02, 2016 at 05:14 PM

    Integration to salesforce is throwing me an error. Please help!

  • Profile Image
    JotForm Support

    Answered by Chriistian on November 03, 2016 at 02:16 AM

    The Salesforce integration seems to be working fine on my end. I was able to integrate the cloned form to salesforce without any issue.

    There appears to be an error with your login credentials. Do you have access to the Salesforce account? Please make sure that the login credentials, including your security token are correct, and there are no blank spaces in them. You can also try resetting the security token to see if that resolves the issue. Please check out this thread from salesforce: How do I find my security token?

    Please let us know if the issue persists.