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    Access denied ip address for company websites

    Asked by Aaron on May 08, 2012 at 04:35 PM
    The ip address for my company has been banned. We have not used jotform in any way outside your guidelines. Can we please get whitelisted again? We manage several other companies that all use jotforms for their websites. I am the only creator of those forms. Thank you.Ip address: Error number: 1006 Server Id: FL_12F6acoles@foodsofnewmexico.com
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    Answered by gori-mathew on May 08, 2012 at 05:01 PM

    Hi Aaron,

    We apologise on what this issue has caused you. I have reactivated your account which was suspended automatically by our phishing detector. You account has a login form (Title Me) asking for password feature and this goes against our terms of service as currently we don't support these kind of forms.

    Please remove it and refrain from having such form sto avoid your account being suspended again.

    I have removed that form and now you can use your account again.