How to prevent bounce issue

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    refugecountryclub
    Asked on November 02, 2016 at 07:11 PM

    I have removed my email from your bounce list twice now, i missed a submitted form because of it. How do i stop this from happening? 

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    Helen
    Answered on November 03, 2016 at 05:00 AM

    Sorry for this inconvenience.

    I suggest you to setup your own e-mail as Sender e-mail on your notification by using SMTP  to solve this issue. 

    This guide helps you to setup : https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    If you still have a problem, feel free contact us.