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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    DropBox Submissions Re-appear (resolved)

    Asked by wemels on May 08, 2012 at 05:01 PM

    Dear,

     

    Dimitri Verhulst

    Screenshot
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    JotForm Support

    Answered by Mike_T on May 08, 2012 at 06:17 PM

    Thank you for contacting us.

    As far as I know, we do not store deleted submissions in our database. You can see all the existing form submissions on the Submissions page.

    Anyway, I have created a ticket to our Next Level Support to make sure that the problem is not related to our service.

    In the meantime, I would recommend you to contact Dropbox support, and check this issue with them.

    We will update this thread if we get any more information for you.

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    Answered by wemels on May 08, 2012 at 06:19 PM

    Dear Mike,

    problem has been identified and this is a dropbox error. This has been logged to dropbox support.

    Question can be closed. Thanks for quick reply.

     

    Dimitri

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    JotForm Support

    Answered by Mike_T on May 08, 2012 at 06:21 PM

    Thank you for informing us about that. I have closed the ticket.

    Please feel free to contact us if you need any further assistance.