What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why I'm not receiving submission emails?

    Asked by mckrat on November 03, 2016 at 01:58 AM

    The last 4 forms submitted in the last two days have not come through as emails. I submitted this same problem last week to which I was told everything and gone through in mail logs (which I cannot seem to find myself) however that was not true as one of them from last week never came through I had to forward it to myself manually. I have checked spam and do not have them and they have never gone to spam before.

    Emails receiving receiving emails problem find checked
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    JotForm Support

    Answered by Nik_C on November 03, 2016 at 07:33 AM

    I did some changes on your Notifier and did a test submission. Could you please check if you received this submission and let us know?

    We'll wait for your response.

    Thank you