What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Non Secure Form on Google site counted as SSL (secure submission)

    Asked by SUASystems on May 08, 2012 at 06:09 PM

    Greetings Jot Form Team,

    Eventhough my form is non-secure, whenever I fill it out my google site, it's counted towards secure submissions.  How can this be corrected as well as have my account reset back to 0 secure submissions?

    Thank you!


    Answered by bwkooker on May 02, 2012 

    Previous forum posts have pointed out that when they posted non-secure forms on SSL Google pages, their submissions were counted by jotform as secure forms and their accounts were disabled after 10 submissions even though users were posting non-secure forms.  Has Jotform corrected this problem?

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    JotForm Support

    Answered by Mike_T on May 08, 2012 at 07:23 PM

    Thank you for contacting us.

    Let me please inform you that our Google Gadget uses SSL connection, so this is not a bug.

    The solution is to put your non-SSL form to the Google Sites using 3rd party Embed Gadget.

    1. Go to your site.

    2. Switch to Edit mode.

    3. Open "Insert Menu" Select "More gadgets" at the bottom.

    4. Select "Embed Gadget".

    5. Put your form iFrame embedding code, adjust gadget width and height, then press OK.

    I have reset your SSL submissions counter from 1 to 0.

    Please feel free to contact us if you need any further assistance.