What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If I understood you correctly submission data is blank on your submission page. Considering that you are EU user and that your data are stored in the "Europe Datacenter", please make sure that you have logged in to your JotForm account using EU domain: https://eu.jotform.com
If I did not understood you correctly, please provide us more info about your issue.
Hope this will help. Let us know if you need further assistance.