Why am I not receiving notification emails anymore?

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    kayotic10
    Asked on May 08, 2012 at 07:34 PM

    I recently stop receiving notification emails from my forms and when I checked on Jotform it said my email was blocked. Please help me.

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    jonathan
    Answered on May 08, 2012 at 07:50 PM

    Hi,

    The email s###mai#@yahoo.com was IN the bounce lists.

     

    Result: s###mai#@yahoo.com is IN the bounce list

    Reason(s) : 5.3.0 - Other mail system problem 554-'Message not allowed - [PH01] Email n= ot accepted for policy reasons. Please visit http://postmaster.yahoo.com/e= rrors/postmaster-27.html [120]'

    I have since removed it. The email should not be blocked by now.

     

    Result: #####@yahoo.com is NOT in the bounce list anymore

    Please inform us if this issue persist. Thanks.

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    kayotic10
    Answered on May 08, 2012 at 08:13 PM

    Thank you so much I really appreciate how fast you guys respond.
    JotForm Support Forum wrote:
                             A new response has been received:
    Answered by jonathan
    Hi,
    The email s###mai#@yahoo.com was IN the bounce lists.
    Result: s###mai#@yahoo.com is IN the bounce list
    Reason(s) : 5.3.0 - Other mail system problem 554-'Message not allowed - [PH01] Email n= ot accepted for policy reasons. Please visit http://postmaster.yahoo.com/e= rrors/postmaster-27.html [120]'
    I have since removed it. The email should not be blocked by now.
    Result: secretfantasymaids@yahoo.com is NOT in the bounce list anymore
    Please inform us if this issue persist. Thanks.

    View this thread on JotForm Support ForumUnsubscribe   

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    jonathan
    Answered on May 08, 2012 at 08:21 PM

    You are welcome. =) 

    Thanks.