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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I not receiving notification emails anymore?

    Asked by kayotic10 on May 08, 2012 at 07:34 PM

    I recently stop receiving notification emails from my forms and when I checked on Jotform it said my email was blocked. Please help me.

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    JotForm Support

    Answered by jonathan on May 08, 2012 at 07:50 PM

    Hi,

    The email s###mai#@yahoo.com was IN the bounce lists.

     

    Result: s###mai#@yahoo.com is IN the bounce list

    Reason(s) : 5.3.0 - Other mail system problem 554-'Message not allowed - [PH01] Email n= ot accepted for policy reasons. Please visit http://postmaster.yahoo.com/e= rrors/postmaster-27.html [120]'

    I have since removed it. The email should not be blocked by now.

     

    Result: #####@yahoo.com is NOT in the bounce list anymore

    Please inform us if this issue persist. Thanks.

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    Answered by kayotic10 on May 08, 2012 at 08:13 PM

    Thank you so much I really appreciate how fast you guys respond.
    JotForm Support Forum wrote:
                             A new response has been received:
    Answered by jonathan
    Hi,
    The email s###mai#@yahoo.com was IN the bounce lists.
    Result: s###mai#@yahoo.com is IN the bounce list
    Reason(s) : 5.3.0 - Other mail system problem 554-'Message not allowed - [PH01] Email n= ot accepted for policy reasons. Please visit http://postmaster.yahoo.com/e= rrors/postmaster-27.html [120]'
    I have since removed it. The email should not be blocked by now.
    Result: secretfantasymaids@yahoo.com is NOT in the bounce list anymore
    Please inform us if this issue persist. Thanks.

    View this thread on JotForm Support ForumUnsubscribe   

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    JotForm Support

    Answered by jonathan on May 08, 2012 at 08:21 PM

    You are welcome. =) 

    Thanks.