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DevlinOrthoAsked on November 3, 2016 at 10:10 AM
we have adult new patient form and have had many complaints that when they click in a box and put in information it is coming back that the field is required....and they put the information in there. Please help...I tried going in and seen where a copy of the boxes were blank and so I added a subtitle to them to get them to show up. A lot of our patients...well...most of them are filling out this form with their smart phones.
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David JotForm SupportReplied on November 3, 2016 at 12:37 PM
The theme applied to your form is causing several fields to be inaccessible. Removing the theme or applying a different theme will allow for the fields to be accessible once again.
Here is a copy of the form with a different theme applied:
https://form.jotform.com/63074899515973
All fields are accessible.
Here is a copy of the form with the previous theme applied:
https://form.jotform.com/63075206226955
Many of the dropdown fields cannot be used.