Several fields cannot be filled in due to theme applied to form

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    DevlinOrtho
    Asked on November 03, 2016 at 10:10 AM

    we have adult new patient form and have had many complaints that when they click in a box and put in information it is coming back that the field is required....and they put the information in there.  Please help...I tried going in and seen where a copy of the boxes were blank and so I added  a subtitle to them to get them to show up.  A lot of our patients...well...most of them are filling out this form with their smart phones.

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    david
    Answered on November 03, 2016 at 12:37 PM

    The theme applied to your form is causing several fields to be inaccessible.  Removing the theme or applying a different theme will allow for the fields to be accessible once again.

    Here is a copy of the form with a different theme applied:

    https://form.jotform.com/63074899515973

    All fields are accessible.

    Here is a copy of the form with the previous theme applied:

    https://form.jotform.com/63075206226955

    Many of the dropdown fields cannot be used.