- AmsingerAsked on November 03, 2016 at 10:26 AM
I downgraded my account to Free a few weeks ago and now I was just charged for this month. I do NOT want this month. I do NOT want to be charged anymore.
Please credit this month and make sure that my account is corrected marked as a free one now.
- JotForm SupportdavidAnswered on November 03, 2016 at 12:49 PM
I fully cancelled your subscription and refunded your last payment. You should receive the refund in 5-7 business days.