What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I receive email notifications that a form has been submitted?

    Asked by samos86 on November 03, 2016 at 12:48 PM

    Normally when we direct someone to our website to fill out a form and they submit it I get an email notification that someone has completed a form.  This doesn't seem to be happening anymore.  How do I fix that?

     

    Please advise.

    email notifications email receive how
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    JotForm Support

    Answered by david on November 03, 2016 at 02:17 PM

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.